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Terms of Service

Last updated: 2 November 2026

These Terms of Service (“Terms”) govern your use of thenestfertility.com (the “Website”), operated by The Nest Fertility – Woman Wellness and Fertility Clinic, Thiruvananthapuram, Kerala (“The Nest”, “we”, “us”). By using the Website you agree to these Terms. If you do not agree, please do not use the Website.

1. Purpose of the Website

The Website provides general information about The Nest, our doctors, centres and treatments, and lets you contact us and request appointments. It does not provide medical consultation, diagnosis or treatment. Please read our Legal & Medical Disclaimer.

2. Appointments

  • An appointment request made through the Website is confirmed only when you receive a confirmation from us by phone, SMS, WhatsApp or email.
  • Appointment times may occasionally change because of medical emergencies or a doctor’s availability. We will try to inform you in advance and offer another slot.
  • If you cannot attend, please let us know as early as possible so the slot can be offered to another patient.
  • Consultation and treatment fees are as communicated by the clinic. Any online payment is processed by a third-party payment provider. Refunds, if any, are handled according to the clinic’s policy communicated at the time of booking.

3. Your responsibilities

When using the Website, you agree to:

  • Provide accurate, current information, and book only for yourself or with the consent of the person you are booking for.
  • Not misuse the Website, including attempting unauthorised access, introducing malware, sending spam, or interfering with its operation.
  • Not copy, scrape or reuse the Website’s content for commercial purposes without our written permission.

4. Medical information and outcomes

Information on the Website is for general awareness only. Every patient’s situation is different, and treatment decisions are made only after an in-person consultation with a qualified doctor. Success stories and testimonials reflect individual experiences and are not a promise or guarantee of any particular result.

5. Intellectual property

All content on the Website, including text, logos, photographs, graphics and videos, belongs to The Nest or its licensors and is protected by Indian copyright and trademark law. You may view and print pages for personal, non-commercial use only.

6. Third-party links and content

The Website may link to or embed third-party websites and services, such as YouTube, Google Maps, Facebook, Instagram and LinkedIn. We are not responsible for their content, availability or privacy practices.

7. Limitation of liability

We work to keep the Website accurate and available, but it is provided “as is” without warranties of any kind. To the maximum extent permitted by law, The Nest is not liable for any loss arising from your use of, or inability to use, the Website, or from reliance on its general information. Nothing in these Terms limits liability that cannot be limited under Indian law.

8. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and protect your personal data.

9. Governing law

These Terms are governed by the laws of India. Courts in Thiruvananthapuram, Kerala, have exclusive jurisdiction over any dispute relating to the Website.

10. Changes

We may update these Terms from time to time. The current version will always be on this page.

11. Contact

The Nest Fertility, TC 42/28(2), Vazhuthacaud – Poojappura Road, Sudarshan Nagar, Jagathy, Thiruvananthapuram, Kerala 695014
Phone: +91 81378 14402 · Contact page